Amazing staff and a great Dr. We have tried a few other local clinics and didnt find the level of professionalism, knowledge and care that was given here.
Nuetered my cat, and knowing I had other pets suggested I apply to Huntsville Animal Wellness Fund to assist in the cost of having two females spayed and all pets assessed Brought in my pets, was told what they needed done and the next day I was told the work was approved by the Fund. Later that night, I get an email from Chidiac telling me to make sure I fill out another funding form for the male cat they'd already nuetered and given rabies shots to and for whom I was told I could pick up a six pack box of ear mites treatment. I responded by telling them that cat had everything done to him that I wanted done and that I was told I could get more mite treatments for him when I came in with my pets. They called me, and when I called them back they INSISTED I fill out a funding request form for this cat and tried to tell my some convoluted reason why he should be seen again. I stated that I would call the Animal Wellness Fund and see what they told me.I was told by the Fund that I did not have to consent to anything I did not want to consent too. I called Chidiac to tell them this and they said I had to speak to Janine. I left that message on a Thursday and although a called three times during the following week, no one ever returned my call. In the meantime, Chidiac refused to see my animals ( I called to see when their appointments were)or honor their estimates for care unless I gave them my other cat as a customer. IMO they were telling me to fill out a false request for treatment of a cat that was fine, basically FRAUD. They have never called me to even apologize about their under-handedness and my pets will have to see another vet and go through the exams again. This place may very well care about your pets, but not as much as they care about your money. I question the level of integrity in this place. They saw an opportunity to make a lot of money all at once and paid in full but wanted even more. My other cat had been nuetered, and had his shots and an ear mite treatment prior to all this and they STILL wanted to see him.
The staff are spectacular from reception to veterinarian. I hadn't been here before today but had an urgent situation with my pooch. So kind and gentle with my little chihuahua! (Who will be just fine after her treatment :))This will be our regular place from here on out! I highly recommend bringing your pet to Chidiac.
Caring staff, clean facility, thorough examination and follow up. Would highly recommend.
Dr Barbara Anne Chidiac is an amazing veterinarian, we are blessed to have her take care of our precious pets.
Chidiac Animal Hospital Of Gravenhurst is a Canadian Veterinary Care based in Gravenhurst, Ontario. Chidiac Animal Hospital Of Gravenhurst is located at 150 Bay St, Gravenhurst, ON P1P 1X2, Canada.
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