Jim & Kathie - BarrieWe arranged through Home Depot and GBS Contracting for a new eavestrough & gutter system before winter hit. As soon as there was a break in the weather Craig and Brad were here installing. They were very friendly and professional and had some very useful ideas to improve the drainage system. The installation was completed very quickly - cleanup was amazing. We're happy
They arrived for the appointment, but didn't like the look of our house or something, so they left without getting out of the vehicle. We know the house needs work. It's why we called for the appointment. If they thought we were poor based on the house, they're just flat out wrong and they've missed out on a lot of business. Very lackadaisical way to do business. . .or not do business.
I was made to feel like I was in good hands and could trust them when a reno was done for me in 2015. Feel like a fool now, because I've since had to have the roof they did removed and completely replaced at my own expense after it leaked profusely and incessantly causing extensive damage. On top of that they didn't finish the rest of the job and I'm STILL paying to do things they were supposed to do, but didn't do, and re-doing things that they didn't do properly. I was also told that all inspections had been done, when they hadn't. They took my money in expert fashion tho!
Way overpriced, we had three quotes done on the roof... they are almost double in cost of the other two quotes. It pays to shop around people.
Mike is by far the most unprofessional contractor that I have ever had to deal with,and the only reason why I was stuck with him was because they are a sub contractor to Home Depot. We hired HD to do the exterior of our house. We were under the impression that we only deal with HD and not the sub; from the time the order goes into the queue to the time payment is required. The work performed by GBS was very mediocre. Caulking looked like it was done by a 2 year old, the workers are extremely messy and leave there garbage everywhere! (ie bags of potatoe chips in between trees, tiny pieces of metal on front porch area, boxes on front lawn) Had to call the sales guy from HD and ask if this is what is to be expected from their sub contractor, because I have had other subs doing various other jobs in my house in the last 3 years and I have never been so disgusted until GBS came along. But I guess that explains why Mike's attitude is disgusting as well!As explained before, it was our understanding that we pay HD directly. After we signed the waiver stating the job was completed by GBS (waiver was only signed after they had to come to the house again and repair some of the shotty work that was done) Mike took it upon himself to charge my credit card for the full amount owing as the sales person from HD had been on vacation and had not processed my payment. Well, little did Mike know that I had indicated that there would be 2 methods of payment and so went he went to use the only one method that he had on file, it obviously did not go through. So Mike calls me up demands that I give him the other method of payment as he is waiting for his payment from HD. I of course told him that I had not seen my final bill and do not know what the final total is from HD and second of all I pay them not GBS. To quote Mike "You have all of the receipts you should be able to add, if you know how to add, and come up with a total. We bent over backwards for you trying to get those repairs you wanted done and now you are making me wait for payment?"To be clear Mike, and I hope you are reading this....Doing your job that you were hired to do is NOT considered bending over backwards! Also, if your guys had do e their job right to begin with they wouldn't have had to cone back it "bend over backwards". I have formally put in a complaint to HD stating that I will never use Home Depot again for any of my services while you are still kicking around. They guaranteed me that GBS was one of their top contractors and my husband and I truly had the best at hand. You are atrocious! Your attitude and demeanor is despicable. Your workmanship is absolutely careless. And the only reason why you have a 1 star rating from me is because I didn't have the option to give you a 0.
GBS Contracting Services is a Canadian Roofing Contractor based in Gravenhurst, Ontario. GBS Contracting Services is located at 2288 ON-11, Gravenhurst, ON P1P 1R1, Canada.
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